Sound Advice For Difficult Issues!

Residential and Commercial Property Management and Financial Services.

Meeting the needs of all Communities!


Northwest Property Management has been an industry leader since 1979. Our staff of 40 includes 16 licensed Property Managers with experience ranging from 5 to 30 years of managing Community Associations.


If you are looking for expertise, you found it! Our backgrounds and education include: Accounting - Finance - Construction - Real Estate - Customer Service


Our excellence in Management Service is evident by the longevity of the clientele we service, many of whom have been our clients for more than 20 years!


industry leader since 1979

We are headquartered in both Crystal Lake and Geneva, Illinois, and we represent clients in McHenry, Lake, Kane, DuPage, Cook, Will and Boone counties in suburban Chicagoland.

Crystal Lake, IL Office

Geneva, IL Office

What They Say About Us

I am on the Board of my Association and our management company is Northwest Property and Financial Management Corporation. They provide excellent service to my Association on all counts. The people we work with at NW are very professional, everything is handled in a timely manner and the reports they provide to us monthly relating to our Association are excellent. They give us ease of mind knowing our community is in good hands. Our personal contact is responsible for a great deal of the day-to-day contact within our community, and I can't praise him and his work on our behalf enough. Our manager is always on top of things and is a huge help to our community. On a personal level we, the Board have a good working relationship with him. Our manager is well liked and respected throughout our entire community. I can attest that Northwest Property does provide the highest quality of managing services.

Helen K. Board Member, McHenry, IL

Wintrust Community Advantage has had the pleasure of working with Northwest Property Management for over 10 years. Their staff is responsive, courteous and extremely knowledgeable in all aspects of property management and related services. The Bank has placed numerous loans to Northwest's community association clients; their staff has made the entire loan process seamless and transparent to the board and owners. Northwest Property and Financial Management Corporation is a highly creditable property management firm.

Anthony D. Senior Vice President at Wintrust Community Advantage Bank

They have always been professional and responsive allowing us to develop a 10+ year relationship with the staff supporting the roofing needs on numerous properties. It is obvious to us they truly care about providing their clients with only the finest service as we see the repair work orders just after they have spoken with their client about the problem. They follow up with us within a day or two of the repair to ensure the problem was resolved and ask us if we observed any other issues that need to be addressed. Customers of NW Property can rest assured they are working with a proficient organization that will exceed their expectations.

Keith C. Countryside Roofing, Siding & Windows Inc.

Working with Northwest Property has been a refreshing change. Everything is plain and open. I don't have to guess what the subject is. Highly recommended.

Rik R. Jameson Pavement Surfaces, Inc.​

NW Property Management has been our town homes' property managers for 10 years. We are pleased with their work. They are very respective to homeowners and look out for our best. I have been on the board for more than 10 years and it has been great working with Chris and NW. I would recommend them to any association that is considering a property management change.

Jeanne P. Board Member, Naperville, IL

After nearly 30 years of our Homeowner Association ( in Crystal Lake, IL) Board of Directors governing and managing the Association, the Board and the Association decided to hire a property management firm to handle the day to day operation of the Association. After a brief adjustment for our community in the beginning, I am pleased to say that the Association's experience has been very positive. Everyone at Northwest Property Management, including our property manager Brian has provided a high level of professionalism, guidance and recommendations to the Board throughout our first contract period. Recently, our Board of Directors has voted to continue our contract with Northwest Property Management of Crystal Lake for another two years.

Betty M. Board Member, Crystal Lake, IL​

I want to give a 5 star rating to Laura, Toni, and Sandy at NW Property Management. They go above and beyond to help residents. Since the day I moved in this group has always responded to my questions/concerns immediately and then followed up to make sure all is well.

L. Harrison Board Member, Crystal Lake IL

Laura Turner, is our property manager. I find her to be very receptive to suggestion on how to best serve our HOA. As a member of the BOD look forward to the coming year working with her. She is a consummate professional in the field.

Dan C. Board Member, Crystal Lake IL

My firm has provided legal services to various associations managed by Northwest Property Management where I've worked closely with Chris Bergland and his team. Their professionalism, competence, and effective management have been noteworthy, especially in the day-to-day operations of their communities. Northwest Property Management's supportive staff make them a commendable choice for any community association seeking management services.

Michael Kreibich Attorney, KSN

I feel Northwest property management is always willing to work with you and listen to all homeowners concerns. The property managers and their assistants do their very best to go the distance to solve issues concerning a very reasonable budget for all community members along with board members. I feel that a lot of people in the community give negative reviews to this company based on the fact that they do not follow rules. Northwest property does not make the rules -they enforce them only. I feel that following rules is the key here and paying your association dues on time.

Julia O. Board Member, Crystal Lake IL

Meet Our Team

Chris Bergland


Lindsey Cavanaugh

Marketing Director

Chris Groppi

Director of Community Management

Teresa Aguilera

Director of Accounting & Finance

Pamela Dougherty

Client Services Manager

Chris Bergland


Lindsey Cavanaugh

Vice-President & Director of Sales & Marketing

Jamie Mang

Director of Community Management

Teresa Aguilera

Director of Accounting & Finance

Pamela Dougherty

Client Services Manager

We Specialize in

Condominium & Townhome Management

We're Professionals On


We've Got You Covered For

Commercial, Industrial Building, & HOA Management

We Fully Manage

Wetlands, Marshland, Ponds & Fountains!

Frequently Asked


There are three options to pay your assessment:

  1. Mail assessment payment to : c/o Northwest Property Management, P.O. Box 3548, Oakbrook, IL 60522.
  2. Online banking: your bank will need to know your ten (10) digit account number. 
  3. ClickPay.  You may also pay online through  Provide your ten (10) digit account number.

For all closing documents, please contact HomeWiseDocs at

You can submit a maintenance request by completing the online form located here.

You can contact our Emergency Number after 5:00 PM and on weekends at 815-741-5711.

Contact your Property Manager and request an Architectural Change Form. Your Property Manager will provide you with instructions and documents needed in order to obtain Board approval. Board approval is needed prior to beginning any improvement projects.

Contact your Property Manager or Assistant Property Manager and they can provide you with a copy of your governing documents.

Business hours (Central Standard Time) are Monday thru Friday from 8:00 AM thru 5:00 PM.

For all questions regarding  your assessment account, please contact Click Pay at  800-533-7901 or visit